Privacy Policy for Seha & App

Effective Date: 8-5-2025

1. Data We Collect:

• Personal Information: Full name, phone number, email address.
• Health Information: Medical conditions and healthcare service details.
• Location Information: To accurately provide home healthcare services.
• Usage Data: App interactions and service preferences.

2. How We Collect Data:

• Through user registration and in-app forms.
• During service bookings and customer support interactions.
• Via analytics tools to enhance user experience.

3. Purpose of Data Use:

• To deliver efficient and accurate home healthcare services.
• To contact users for confirmation, support, or feedback.
• To improve app performance and personalize services.
• To comply with legal and regulatory requirements.

4. Data Sharing:

We do not share your data with third parties unless required to deliver our services.

In some cases, data may be shared with:

• Certified healthcare professionals we partner with.
• Analytics providers (e.g., Google Analytics) with strict privacy standards.

All third parties are contractually obligated to maintain data protection standards.

5. Data Security:

We implement strong security protocols to protect your data. Your information is stored securely using encryption and access control.

6. Data Retention:

We retain your data as long as necessary to fulfill service purposes or as required by law. Users may request deletion of their data by contacting us.

7. User Rights:

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing.
• Contact us at: Customercare@seha-and.com or +966557666537

8. Changes to This Policy:

We may update this Privacy Policy periodically. Users will be notified of any major changes via in-app notifications or email.

This privacy policy applies to the Seha& app (hereby referred to as 'Application') for mobile devices that was created by Emdad Human Resources Recruitment Company (hereby referred to as 'Service Provider').